What Makes a Good Home Inspection Report…Good?

Ask a dozen Home Inspectors, or make it a baker’s dozen if you will, what it is that makes a Home Inspection report a GOOD home inspectors Columbia SC, and you are just liable to get 12 or, make it 13, different answers. Well, maybe there wouldn’t be that much disparity in response, but you get a general idea…there almost certainly wouldn’t be any unanimous consensus. Because individual Home Inspection reports, just as with individual Home Inspectors, simply aren’t created equally…one report absolutely is not (allow me to be repetitive here for emphasis)…is not just like the next…neither in content nor in quality.

There are many differing opinions as to what constitutes a good Home Inspection report and this is evidenced by the large number of report formats and the myriad of various software programs that are used to create reports. Having been in the Home Inspection industry for more than 15 years, I was creating written (gulp…yes, hand-written) reports using carbon copy report forms, in triplicate (three copies…press hard, please) back when there weren’t any computers involved in the process. In fact, I had to be drug, not quite actually by my hair, and not quite literally…but almost…kicking and screaming, into what I’ll refer to as the modern computer age. In retrospect, it was a definitive change for the better (in most ways, anyway…I have yet to have my wrist “crash”…but I digress). As the owner of a Raleigh Home Inspection firm, I have my own professional opinion as to what goes into the production of a good Home Inspection, and as to what a good Home Inspection report should be.

There is differing opinion amongst professional Home Inspectors as to whether a checklist style of report should be used…or whether a narrative style report should be used. In the former, issues or problems (I have never have liked referring to issues as problems, even though an issue may very well be, and likely is, a problem for someone…) are conveyed to the reader using boxes that are checked off. In the latter, issues are presented using narrative, wherein each problem is identified by writing out those issues. In reality, most reports are a combination of the two. The combination style of report is the one that I prefer and recommend to other Home Inspectors; descriptive commentary e.g. materials or types of components, can be conveyed using a check box with the real issues conveyed using narrative.

So, what are the…ingredients…necessary to create and provide a good Home Inspection report?

To preface any discussion regarding this subject topic, and from a clients perspective (who is likely relying on the contents of the report to make a well-informed real estate purchasing decision), it is important that the Inspector be experienced, knowledgeable about most all related issues that might be encountered, and be entirely professional toward both the Home Inspection process as a whole and toward the client/buyer specifically. This must be, in my opinion, accepted as a given and be considered a baseline requirement. The overall philosophy of the Inspector should be to provide their client with not only a good inspection experience, but an excellent inspection experience. Of course, it should be herein acknowledged that if the home has a really large number of serious issues, then the experience may not seem like such a good one to the client at the time…but that’s likely (or should be) the fault of the condition of the home itself rather than the fault of the Inspector. In the event of a less than stellar report resulting from an Inspection of a particular home, the client is able to revel in the fact that their professional Home Inspector, and their most excellent and professionally produced Home Inspection report precluded their buying the proverbial Money Pit and their having any number of unexpected or unanticipated expenses associated with their home purchase.

Obviously, any report absolutely must provide the client value…with, at the very least, a good representation of the condition of the property. If a report doesn’t do that, then the report is likely not worth anything…it would be worthless even if it were free.